Ordering & Products
Where are products produced?
Haley J. is proudly made in the United States. Garments are made in New York City, and footwear is produced in Los Angeles.
What materials are garments made from?
We use high-quality, luxurious materials sourced globally for our designs. You can find the specific material compositions on each product’s detailed description page.
What sizes do you offer for women and children?
We offer women’s sizes 2-12 and children’s sizes for ages 2-10. Our detailed sizing charts are on each product page to help you find the perfect fit. We want everyone to feel fabulous in Haley J.! If you don’t see your size, please contact us to discuss a custom order.
How do I choose the right size?
We recommend consulting our detailed size guide on each product page. If you need further assistance, please contact customer service at hello@shophaleyj.
How do I choose the best style for me?
We’re happy to help with any styling questions, please contact customer service at hello@shophaleyj.
How do I care for my Haley J. pieces?
To ensure the longevity of your Haley J. piece, we recommend professional spot treatment or dry cleaning only for most items. Detailed care instructions are available on each garment's label and its corresponding product page.
Who can I contact for wholesale inquiries?
For all wholesale inquiries, please contact us at hello@shophaleyj.
Shipping & Returns
Where does my order ship from?
All orders ship from our warehouse in Scottsdale, Arizona.
How much does shipping cost?
We offer complimentary standard shipping on all orders within the United States. If you need your order sooner, expedited shipping is available for a fee calculated at checkout. We also proudly ship internationally. You can find a list of countries we ship to, along with International shipping costs (calculated at checkout based on location and speed) on our Shipping Policy page.
When will my order ship?
Most orders are processed and shipped within 1-3 business days. You'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
Returns & Exchanges
What is your return policy?
We want you to love your Haley J. pieces! Please refer to our Return Policy page for detailed information on returns.
What is your exchange policy?
Our exchange policy is outlined in detail on our Return Policy page. Generally, exchanges are subject to product availability.
How do I initiate a return or exchange?
To begin the return process, please contact customer service at hello@shophaleyj.com Please have your order number ready so we can assist you promptly.
